Our Client Service Specialists


Holly, Client Service Representative; Administrative Assistant

Holly had previously worked at Sheridan Animal Hospital for 7 years and rejoined our team in 2014. She lives with her husband, Dennis, daughter, Aubrey and son, John. Holly’s hobbies include snowmobiling, boating, motorcycles, and any other outdoor activities she can do with her family.

Carol, Client Service Representative

Carol joined the team at Sheridan Animal Hospital in August 2014. her family includes her husband, Kevin, her 2 daughters, Melissa and Hannah, and their 2 Labrador Retrievers, Rosie and Bear. She enjoys spending time with her family and sharing their hobbies of riding and showing quarter horses and twirling baton.

Kerensa, Client Service Representative

Kerensa has been with Sheridan Animal Hospital since January of 2016. She is currently going to school at Medaille College for Veterinary Technology and Biology, she currently has her Associates Degree in Animal Management from NCCC. Ren worked for the Buffalo Zoo in the Reptile Department for 2 years and volunteers with the NYS Dept. of Environmental Conservation as well as Messinger Woods Wildlife Care and Education Center. She lives with her English Mastiff “Sasha”, a few different species of snakes and lizards and a red footed tortoise. Ren’s hobbies include motorcycle riding, wood burning art and spending time with family and friends.

Angelica, Client Service Representative

Angelica started working at Sheridan Animal Hospital in February of 2017. She has an associates degree in Animal Husbandry from NCCC and she also has her BS in Animal Behavior from Canisius college with a minor in Anthrozoology. Currently she has 3 rats named Visenya, Valencia and Velka along with 2 Maltese’s named Zoey and Baby. Angelica’s hobbies include horseback riding, hiking, reading, writing, and spending time with her friends and family.

Devon, Client Service Representative

Devon started working at Sheridan Animal Hospital in August of 2016. She is currently in her fourth year at Buffalo State pursing her dream to become a special education teacher. She has a younger brother and sister that she is very close with, 2 cats named Mau Mau and Chalupa, 3 dogs named Luna, Pete and Bauer. Devon has recently moved out on her own and enjoys traveling, reading, watching movies and spending time with family and friends.

Heather, Client Service Representative

Heather has been with Sheridan Animal Hospital since July of 2016, when she moved to this area from North Carolina with her Husband Todd. They have 2 children, Nate and Halle, who still reside in the Carolinas. Heather enjoys reading, coffee and walking her two dogs, Jake and Bella.

McKenzie, Client Service Representative

Mckenzie has been working in the veterinary profession for 3 years before starting with us at Sheridan Animal Hospital in October of 2016. She has a very cuddly cat named Toby. Mckenzie enjoys watching sunsets, talking long walks and enjoying the outdoors.